Shipping of orders are scheduled 1-2 business days after payment has been confirmed. A shipping confirmation message will be sent via email that includes the tracking number of your package and its link to our courier's website. "Shipping" status means your order has been processed on our end, while "Shipped" status means we have confirmed your package's arrival at our courier's sorting hub. For your reference, your tracking information is provided along with the email that says "shipped". Lead time for the packages' delivery may vary from 1-3 business days nationwide. Please take note that we are not in any way liable for delays and other delivery related issues once orders have been released from us.
Should you have problems with tracking your package, please send an e-mail to firstname.lastname@example.org and we'd be happy to assist you from Mondays to Fridays during business hours.